First Atlantic Bank Limited
Corporate and Regulatory Status
First Atlantic Bank Limited is a financial institution operating within Ghana's banking sector. The bank provides a range of financial services to individual, commercial, and corporate clients. The institution's public brand positioning includes the phrase "Banking At Its Finest" and communicates a focus on digital banking growth.
The bank is licensed and regulated by the Central Bank of Ghana. It operates as a publicly listed company, with its shares listed on the Ghana Stock Exchange. As a public limited company (PLC), it maintains an investor relations function to communicate with shareholders and the market.
Personal Banking Services
First Atlantic Bank provides a suite of products and services for individual customers. The personal banking segment includes the provision of current accounts for daily transactional needs. The process for opening a personal account involves steps that include downloadable forms and verification at a branch.
For savings, the bank offers several dedicated products. These include the Atlantic Save account, the Atlantic Target account designed for goal-oriented savings, and the Atlantic Young Saver account. An additional account type available to individuals is the Atlantic Flex Individual account.
Corporate and Business Banking
The bank's corporate banking division serves a wide spectrum of business clients. Its services are structured to accommodate corporate organizations, small and medium-sized enterprises (SMEs), and other business entities, including limited liability companies and informal bodies.
Account offerings for businesses include the Atlantic Corporate Current Account, the Atlantic Flex Business account, and the Atlantic Business Savings account. These products provide foundational banking for commercial clients.
First Atlantic Bank also offers specific trade and financing facilities. These include the Atlantic Traders Facility and a variant of this facility tailored for importers. The bank also provides an invoice discounting facility and issues bid bonds for its corporate clients.
Digital Banking Platforms
First Atlantic Bank maintains a range of digital platforms for its customers. The bank provides the FAB mobile app for mobile banking services. It also operates distinct internet banking portals for its personal and corporate banking clients, allowing for account management and transactions online.
For non-smartphone users, the bank offers a USSD service accessible via the code *442#. Additional digital payment platforms include a Momo Portal and the Digipay service, which integrate with its broader digital ecosystem.
Payment and Card Services
The bank provides payment acceptance solutions for its business customers. These solutions include the provision of point-of-sale (POS) terminals for in-person transactions and a USSD Extension for merchants. For online businesses, the bank offers web acquiring services for direct payment integrations.
A variety of card products are available to customers. The bank issues both debit cards and credit cards for personal and business use. For online transactions, the bank offers a Mastercard prepaid online card and a Visa prepaid online card. A Visa corporate card is also available for business clients.
Client Information and Support Structures
First Atlantic Bank provides several channels for customer information and security. The bank maintains a public privacy policy and operates a security center to inform clients about safe banking practices. A download center is available for accessing bank forms and documents.
As a regulated entity, the bank provides access to information through standard channels. The institution's website infrastructure shows visibility for a Ghana Card portal, and it maintains a formal investor relations section in line with its obligations as a publicly listed company.